Citizen Printer

Why wont my printer print correctly?

I have a Panasonic KX-P1150 dot matrix printer, which we have used at my office for a long time. Well the printer is only about 6 months old, but we use the dot matrix style due to ink is cheaper and we print alot of receipts for our customers with it. Last week I attempted to install a HP Officejet printer/fax/scanner which I use for my fax machine, but we needed it for printing other types of documents. I had trouble w/installing that HP and since the attempt, my dot matrix is not printing correctly. When it prints, the information prints slightly on top of each other, and also the words are larger than they should be making it hard for my customers to read it! It still prints, but its as if I have some how changed the font on it only when I print something from a website, which is where my receipt information comes from. I can go into my documents and print anything I have saved there without a problem. Can anyone help me to figure out the settings on this thing? or anything may be helpful!

Public Comments

If you can print other things normally, then chance are its not the printer, it maybe settings in the program that you are using, when you install a program it installs the defaults. If its not that, try changing the drivers. They go by computer languages so to speak. But I would check the settings first. Good luck
Do you feel there could be a chance that the installation software for the HP changed the print preview application for your Internet browser? Anyway, if you installed the HP printer software from its CD, I would go to Control Panel > Remove Programs, look for the HP software and change it. Then remove all the extra applications it comes with (you only need the printer's drivers installed). If that's too complex, I'd remove the HP software from add/remove programs in Control Panel, and reinstall it, but this time only installing the printer's drivers. Then test your dot matrix Internet printing again.
Go on your comp. and go to the HP printer link it should be on your tool bar if not it could be under start\mycomp.\printers if it is not it is not hard to find if you look but after you open the link you would have an option ttroubleshootot and their will be pics of pages that look bad and say how to fix it, it is ez if you cant get it to work feel free to email me and i will walk you through it step by step, but i may not get it until later. my email is Dave.sllew@yahoo.com