Citizen Printer

How to fix my Datacard Imagecard S2 AIT printer ribbon?

I recently bought a Datacard Imagecard S2 (Select Class) card printer with AIT (Advanced Imaging Technology) and am having trouble getting the print ribbon to work correctly. I have contact my nearest Datacard dealer, and made sure I have bought all the necessary parts to keep the printer running, as well as the Full Color (4-Color YMCKT-KT) print ribbon which allows me to print on both sides of the card. I have two ideas of what the problem could be, but need a solution: 1)The SmartDriver printer toolbox doesn't allow me to change the print ribbon type to YMCKT-KT. It only allows me to select YMCKT, K, or KT. 2)I don't know how to install the printer ribbon correctly. I have no clue what order the colors of the print ribbon are supposed to go in (Clear, Black, Yellow, Red, and Blue) nor what color is supposed to be first when installing the print ribbon to the spindle. I have looked online and have found only text instructions for this answer, but they don't tell me what color I am supposed to start with, and no diagrams are given. If you have any expertise or experience with ID card printers, I would greatly appreciate some advice or answer. Thank you! I just don't know how to align the color panels on the panel. Where should the colors begin?

Public Comments

I wish I could fully answer your question, I do know that if you take a piece of regular scotch (type) tape and press it against the ribbon and remove it, the side that color lifts from needs to be face down. It is a spool of color ribbon right? We use Datacard printers but they are b/w.