Citizen Printer

UGH! Please help. My printer won't print (see details) and my 12 yr old son needs to print homework asap!?

Ok. So I went and got a new ink cartridge from Walmart (black) and took my color to refill at Walgreens. I have no color cartridge installed, is this why it won't print? I have a Hewlett Packard DeskJet 842C. I am computer stupid, so your help is appreciated. My son has two papers to print and it is after midnight. Obviously, they are due in the morning. Help! Please tell me there is a way to print without a color cartridge. I only need to print in black, a couple of Word documents. Thanks!! This just goes to show that I am a world class idiot when it comes to all things computer... Thanks for the link sassylass. It cleary states that I am the world's stupidest mother and I must have both cartridges to be able to print. talanstormrider, thanks for the suggestion. I tried it but it doesn't work. Not your fault, I hate this printer. The stupid cartridges for this thing are $30 for black and $33 for color. It's ridiculous. Thank you to all of you. I managed to save the stuff to a disk (is that what it is called? I go with plastic square thing). I will print them in the morning. Now I just have to convince my computer programmer husband (he is sleeping through all my drama) that his wife is not the world's most computer illiterate ignoramous when he gets up in the morning!!

Public Comments

1. the printer needs both to print. the black ink is not the only thing used during plain text printing.
2. yes, you need both cartridges in order for the printer to function. if it doesn't work, go to a fedexkinkos. they should be 24 hrs. or go back to wallmart and get the color cartridge. it's your only hope......
3. when printing go to preferences and choose to print all color to black and white
4. Your printer requires both cartridges in order to work, sorry. Can you save the documents to either a CD or floppy and then he can print them at school?
5. uh try pressing conrtol P or apple P if u have a mac and then u have a lot of option, then click on properties and i think u can choose colored ink or black and white so try that
6. If you have the user manual for your printer, you should look in it to see if your printer will print with only one cartridge installed, or look in the troubleshooting section. Here is a link to HP Help for your specific printer: http://h10025.www1.hp.com/ewfrf/wc/product?lc=en&cc=us&dlc=en&product=60426&rule=13958&lang=en& I think they have live chat support if you can't find the info you seek at the link. I try never to wait until the last moment to do anything on the computer, because it's just my luck to have problems such as yours pop up and foil me! Good luck.