Somebody had posted a question about this printer: Hewlett Packard HP Deskjet F4135 All-In-One Printer. I bought two of these, based on their price. Created a nightmare on both computers they were installed on. Both running XP. Never had problems with either computer previously. Installed these printer on both computers and now both computers crash every single day, at least once, sometimes several times. Both freeze up, sometimes for as long as 10-15 minutes several times per day. While the price on these printers may be low, they do not work and will become a nightmare. If you already purchased - return them. If you can't return them, throw them away. Yes, tried their website - but the link to the software update for this printer is a dead link! And yes, I did send them a notice of the dead link.